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1. Timely Deliveries:
Deliver goods and shipments within the specified timeframe, meeting agreed-upon delivery schedules.

2. Address Verification:
Confirm delivery addresses and ensure accurate delivery locations to avoid delays and incorrect deliveries.

3. Delivery Confirmation:
Obtain proof of delivery (POD) from the recipient when possible. This may include a signature, timestamp, or other agreed-upon confirmation methods.

4. Safety Protocols:
Follow safety protocols when unloading or delivering goods, including wearing appropriate protective gear and using equipment safely.

5. Customer Communication:
Maintain clear and open communication with customers regarding delivery schedules, delays, and any issues that may arise during transit.

6. Special Handling Instructions:
Adhere to any special handling or delivery instructions provided by the shipper or customer, such as fragile items, temperature-sensitive goods, or hazardous materials.

7. Documentation Accuracy:
Ensure that all delivery-related documentation, including invoices, bills of lading, and delivery receipts, are accurate and complete.

8. Securing Cargo:
Safely secure cargo within the delivery vehicle to prevent damage or shifting during transit.

9. No Unauthorized Stops:
Avoid unauthorized stops during the delivery process to maintain efficiency and meet delivery deadlines.

10. Return Policy Awareness:
Familiarize drivers with the company's return policy and procedures, and ensure they can communicate this information to customers.

11. Restricted Areas and Permits:
Ensure compliance with regulations regarding the transportation of goods through restricted areas and obtain any necessary permits.

12. Vehicle Inspection:
Conduct pre- and post-trip inspections of delivery vehicles to identify and report any maintenance issues promptly.

13. Hazardous Materials Compliance:
Follow all regulations and safety guidelines for the transportation of hazardous materials and dangerous goods.

14. Security Measures:
Implement security measures to safeguard deliveries from theft and tampering.

15. Weather and Road Conditions:
Adjust delivery plans and routes as necessary to account for adverse weather or road conditions, prioritizing safety.

16. Lost or Damaged Goods Reporting:
Promptly report any lost or damaged goods to the appropriate parties and follow company procedures for handling such incidents.

17. Proper Handling of Perishables:
Ensure that perishable goods are stored and transported at appropriate temperatures to maintain their quality and safety.

18. Cleanliness and Presentation:
Keep delivery vehicles clean and presentable to maintain a positive image and professionalism.

19. Record Keeping:
Maintain accurate records of delivery activities, including logs of stops, delivery times, and any relevant incidents.

20. Feedback and Improvement:
Encourage feedback from drivers and customers to identify areas for improvement in the delivery process.

These rules should be tailored to your specific delivery service and the nature of the goods being transported. They help ensure smooth, reliable, and efficient delivery operations while meeting customer expectations and regulatory requirements.

Shipping Policy

We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 7 days of receipt for most items in new condition.

1. Please contact Customer Service on our site, indicating the item(s) you would like to return and the reason.

2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.

3. Drop off your package at the local post office.

4. Most returns are processed within 5 business days after we receive your package. We'll issue the refund to your bank account.

Return Conditions
1. You have 7 days to decide if an item is right for you, if you would like to return the item please contact us within 7 days of delivery.

2. The following items cannot be returned or exchanged: bodysuits, lingerie, swimwear, jewelry, underwear, event & party supplies, DIY supplies, pet supplies, beauty, and accessories (except scarves, bags, and mermaid blankets).

3. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.

4. Items with non-returnable marks and free gifts cannot be returned.

5. We do not accept returned items that have been sent back without proper returns requests.

6. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.

7. Please be sure to double-check your returns before shipping them out.

Note: The original shipping fee and Shipping Guarantee are non-refundable.

Return Address
Please contact our Customer Service if you wish to return any items to the nearest return address. You will receive a response as soon as possible.

Return Policy

1. The information we collect
We will collect information about you when you place an order on our website. When you fill your personal information to make a purchase, you will be required to enter the following information: your full name, a phone number and a valid address. You can still access and browse our website without giving your information.

2. What do we do with your information?
We pledges that we only use the information we collect for specific purposes: Call to confirm information for the delivery; improve the customer care service and research the market.

3. Cookies
Cookies are a small piece of data sent and stored on your computer by the web browser while browsing a website. Cookies allow the website or the provider's system to identify your browser and store certain information. We use cookies to understand and store your activities in order that we can meet your needs in the future access.

4. Do we give your information to other people?
We pledge not to sell, trade or use any other forms of commerce to customers' personal information. We collect your information for the only purpose of providing after-sale service to customers of Organic Hemorrhoid Cream
We may be required to disclose personal information of customers in special circumstances related to law or when they violate our Terms of Service.

Privacy Policy

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